Thank you for shopping at Song Style! We want you to be completely satisfied with your purchase. This Return & Refund Policy outlines our procedures for returns and refunds.

1.  Eligibility for Returns

    *   You may return eligible items within 10 days of the original purchase date.

    *   To be eligible for a return, items must be in their original condition, unworn, unwashed, with all tags attached.

    *   The following items are non-returnable: 内衣、泳衣、定制商品.

2.  Initiating a Return

    *   To initiate a return, please contact us at op251015@outlook.com with your order number and reason for the return.

    *   We will provide you with instructions on how to return the item(s).

3.  Return Shipping

    *   You are responsible for return shipping costs, unless the return is due to our error.

    *   We recommend using a trackable shipping method to ensure that we receive your return.

4.  Refund Process

    *   Once we receive your return and verify that it meets our eligibility requirements, we will process your refund.

    *   Refunds will be issued to the original payment method.

    *   Please allow 5 business days for the refund to appear in your account.

5.  Exchanges

    *   We currently do not offer exchanges. If you need a different size or color, please return the original item and place a new order.

6.  Damaged or Defective Items

    *   If you receive a damaged or defective item, please contact us immediately at op251015@outlook.com with photos of the damage.

    *   We will either replace the item or issue a full refund.

7.  Late or Missing Refunds

    *   If you haven’t received a refund yet, first check your bank account again.

    *   Then contact your credit card company, it may take some time before your refund is officially posted.

    *   Next, contact your bank. There is often some processing time before a refund is posted.

    *   If you’ve done all of this and you still have not received your refund yet, please contact us at op251015@outlook.com.

8.  Contact Us

    *   If you have any questions about our Return & Refund Policy, please contact us at op251015@outlook.com.

Thank you for shopping at Song Style!